Team

FLASHGANG

Meet our highly experienced SENIOR TEAM - we are always happy to help with any enquiries so please get in touch using our contact form below and we'll get back to you right away.


Flashbang Studio

At Flashbang Studio, we strive to create
the best concepts for your business or brand.

At Flashbang Studio, we strive to create the best concepts for your business or brand.

WE’VE GOT YOU

We design. We create.
We bring your business to life visually, in whatever format suits it best.
We can do anything, really.

WHAT YOU DO

Tell us what you do and how you want to be seen in the world and we’ll work with you every step of the way to make your visual dreams.

WHAT YOU GET

Design of the highest standard and attention to detail with dedication, passion and complete enthusiasm for the craft from start to finish.

EASY PRICES

Everyone’s needs are different, so we ensure our prices suit your project and you won’t be getting charged through the nose.

WE’VE GOT YOU

We design. We create.
We bring your business to life visually, in whatever format suits it best.
We can do anything, really.

WHAT YOU DO

Tell us what you do and how you want to be seen in the world and we’ll work with you every step of the way to make your visual dreams.

WHAT YOU GET

Design of the highest standard and attention to detail with dedication, passion and complete enthusiasm for the craft from start to finish.

EASY PRICES

Everyone’s needs are different, so we ensure our prices suit your project and you won’t be getting charged through the nose.

Latest Blog Entries

London Illustration Fair

Handmade Typography

  • A really fabulous company. The service was great and they really understood what I wanted! So happy with the results and would definetely recommend!

    Michaela Clear-Hearts Fuller Avatar
    Michaela Clear-Hearts Fuller

    Highly experienced professionals who are both driven and focused countlessly delivering fantastic results, could not ask for more! Will be using for all graphic needs!

    Harri Wright Avatar
    Harri Wright

    Came to Flashbang with a concept for our single cover and they smashed it out the ballpark. A pleasure to work with, Flashbang have a uniquely stylish and modern style that stands out amongst the crowd.
    Will be back!

    Amir Khan Avatar
    Amir Khan
  • Incredible work, fast and professional. I've had 2 pieces of design work done now and I honestly cannot recommend them enough.

    Chris Von Sin Avatar
    Chris Von Sin

    Great design! Contacted Flashbang to create a new social media banner and logo for my blues rock night at big red. Very swift work and made appropriate changes when requested. :)

    Samir Winger Avatar
    Samir Winger

    These guys made the best alternative wedding reception flyer we could ever have imagined! We wanted it to represent our personalities and look like a gig flyer, while still giving all the right vibes for a wedding. Would highly recommend for all your design needs! Lovely lovely people too!

    Grace Von Sin Avatar
    Grace Von Sin
  • An amazing creative team to work with. Listened to what I wanted to get across, and created something better than I ever could of imagined! Flashbang Studio communicated with me throughout the process to ensure we got things perfect, and loved the end product. I highly recommend to anyone in need of a unique logo and web design.

    Vicky Brant Avatar
    Vicky Brant

    Flashbang have been amazing to work with and have helped me take my business plan from theory to reality. Assisting with everything from Logo and branding through to the complex websites and event flyers. They have been able to carry out everything I needed and it was great to have the whole project with just one team.
    They understood and supported the ideas I had and were able to create the exact vision I had in a concise and consistent flow. Highly Recommended.

    Sarah Diana M Carruthers Avatar
    Sarah Diana M Carruthers

    We've experienced little less than a flawless experience working with Flashbang so far. It's rare to find an agency that understands and locks onto a brief in the way that they have.
    The team at Jeremy Hoye Jewellry are extremely happy with the rebranding work, the attention to detail and speed of service so far and we're looking forward to future projects, including a complete overhaul of the company website.

    Simon Skinner Avatar
    Simon Skinner

Privacy Policy

Privacy Policy

Who we are

Flashbang Studio (“we”, “our”, “us” or “Flashbang”) is committed to protecting and respecting your privacy. Flashbang Studio is a limited company (with company number 10580283) registered at

Kemp House
152-160 City Road
London
EC1V 2NX.

We are a design agency who exists for the purposes of helping businesses and individuals better position themselves in their market through design and communication and executing it via the services we provide, as detailed on our Services page.

Our commitment and obligations to you

We take the collection, usage and security of your personal data seriously. We can only use your personal data under law if we have a good reason for doing so. The law provides examples of those reasons. These include:

  • To perform or fulfil a contract we have with you; or
  • If we have a legal duty; or
  • If it is within our legitimate business interest; or
  • If there is a public interest reason for doing so; or
  • If you have given your consent.

A legitimate interest is when we have a business or commercial reason to use your information. But even then, it must not unfairly go against what is right and best for you. If we rely on our legitimate interest, we will tell you what that is.

Types of personal data we collect about you

  • Your contact details (submitted by you on the contact form)
  • Financial data (for payment)
  • Complaints information
  • Technical Information (IP / Cookies)

What personal data we collect and where from

You may give us information about you when filling in forms on our website https://www.flashbangstudio.com (“our site”) or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you subscribe to our services, complete a survey, sign up to a newsletter, post material on our site or social media, report a problem with our site, or request further services. The information you give us may include your name, address, email address, phone number, and personal description about the customer and/or the responsible party of the customer.

Information we collect about you

With regard to each of your visits to our we may automatically collect the following information:

  • technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; and
  • information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), cookies and methods used to browse away the page and any phone number used to call our customer service number.

Automated decision making

We do not use automated decision-making processes during our relationship with you. Applications and decisions are always reviewed manually.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

E-mail marketing and newsletters

We will only contact you by electronic means (email) with information about Flashbang’s services similar to those which you have shown an interest in and only if you have consented to this.

We may also use your data, or permit selected third parties to use your data, to provide you with information about services which may be of interest to you and we or they may contact you about these by electronic means only if you have consented to this.

You have the right to ask us not to process your information for marketing purposes. You can exercise your right to prevent such processing by opting out of receiving future marketing communications from us at any time by following the directions contained in the marketing email to unsubscribe. You can also exercise this right at any time by contacting us at studio@flashbangstudio.com

We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users. We may also use such aggregate information to help advertisers reach the kind of audience they want to target. We may make use of the personal data we have collected from you to enable us to comply with our advertisers’ wishes by displaying their advertisement to that target audience.

How we share your personal data

We take your privacy very seriously and we’ll only share your information where:

  • we need to for the purposes of providing you with products or services you have requested;
  • we have a public or legal duty to do so e.g. to assist with detecting fraud and tax evasion, economic crime prevention, regulatory reporting, litigation or defending legal rights;
  • we have a legitimate reason for doing so e.g. to manage risk, or assess your suitability for services; or
  • we have asked you for your permission to share it, and you’ve agreed.

Third parties

We may share with third parties, including:

  • business partners, suppliers and subcontractors for the performance of any contract we enter into with them or you;
  • fraud prevention agencies who will use it to prevent fraud and money-laundering and to verify your identity;
  • provided you have consented; marketing, market research, advertisers and advertising networks that require the data to select and serve relevant adverts to you and others;
  • analytics and search engine providers that assist us in the improvement and optimisation of the website

Where we store your personal data

Visitor comments may be checked through an automated spam detection service.

Security of your personal data

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of the data transmitted to our site; any transmission of your data is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Our site may, from time to time, contain links to and from the websites of our member and associate member organisations, clients, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

How long we keep your information

We will retain your personal information for as long as you use our services and for a reasonable time thereafter. After you have terminated your use of our services, we will retain your personal information for up to 10 years and thereafter may store it in an aggregated and anonymised format.

Changes to our Privacy Policy

Any changes we may make to the Privacy Policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check this page frequently to see any updates or changes to this Privacy Policy.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to studio@flashbangstudio.com


Terms & Conditions

Terms & Conditions

Graphic Design Terms & Conditions

1. Definitions

The following Terms and Conditions document is a legal agreement between Flashbang Studio Limited, hereafter “the Designer”, and “the Client” for the purposes of graphic design and or brand development. These Terms and Conditions set forth the provisions under which the Client may use the services supplied.

2. Acceptance of Work

Quotations are valid for 30 days from date of issue.

When the Client places an order to purchase a design services from the Designer, the order represents an offer to the Designer to purchase the design services. No contract for the supply of services exists between Client and the Designer until the Designer sends an invoice to the Client for payment. The invoice equals acceptance by the Designer (or third party supplier) of the Client’s offer to purchase services from the Designer and this acceptance of work is a valid contract between Client and Designer regardless of whether the Client receives the invoice.

Any other services on the order that have not been included in the invoice do not form part of the contract. The Client agrees to check that the details of the invoice are correct and should print and keep a copy for their records.

The Designer is liable to withdraw from the contract at any time prior to acceptance.

Additional work requested by the Client that is not specified in the agreed quotation is subject to an additional quotation by the Designer on receipt of specification. If the work is needed as part of an existing project, then this may affect time scale and overall delivery time of the project.

The Client agrees to provide any needed information and content required by the Designer in good time to enable the Designer to complete a design as part of an agreed project.

3. Permission and Copyright

Copyright of the completed designs, images, or other material created by the Designer for the project shall be with the Client upon final payment only by prior written agreement. Without agreement, ownership of designs is with the Designer.

The Client agrees that resale or distribution of the completed files is forbidden unless prior written agreement is made between the Client and the Designer.

The Client hereby agrees that all media and content made available to the Designer for use in the project are either owned by the Client or used with full permission of the original authors. The Client agrees to hold harmless, protect and defend the Designer from any claim or suit that may arise as a result of using the supplied media and content.

The Client agrees that the Designer may include development credits and links in any design that the Designer designs, or amends.

The Client agrees that the Designer reserves the right to include any work done for the Client in a portfolio of work. The Designer shall have the right to photograph all completed designs or installations and shall have the right to use such photographs for publication, exhibition, or other promotional purposes.

The Client agrees to abide by the terms of any third party software or media included within any work done for the Client. Examples of this include, but are not limited to, Googlemaps, Media under the Creative Commons license, RSS feeds, Open Source GPL Software etc.

4. Material

The Designer reserves the right to refuse to handle:

  • Any media that is unlawful or inappropriate.
  • Any media that constitutes harassment, racism, violence, obscenity, harmful intent or spamming.
  • Any media that constitutes a criminal offence, or infringes privacy or copyright.

5. Projects

The Client agrees that printed media from a design may not exactly match the original design because of the difference between the display in design software and the printing process. The Designer agrees to try to match the design as closely as is possible when building the code.

During a project it is important that the Client communicates information to the Designer to achieve the required result.

After the allocated time for alterations is used up, the Designer reserves the right to advise the Client of such and send a separate quotation to the Client and to request payment for any further alterations. The Designer reserves the right to request payment be received for further alterations before continuing work. Upon completion of agreed design, the Client is asked to confirm in writing by email or postal mail that the design is signed off as complete and agree that any further design alterations are chargeable.

If the Client requests design alterations designs that have already been completed, the Designer reserves the right to quote separately for these alterations.

If an error or issue with the design arises during the project, which does not allow the design to match the original specification, then the Client agrees that the Designer can apply a nearest available alternative solution.

The Designer at all times applies reasonable skill and care in provision of services.

After site completion, a Client or a third party of their choosing may wish to edit their design themselves to make alterations. However, the Client agrees that in so doing they assume full responsibility for any issues which occur as a result of changing the design themselves.

The Designer reserves the right to assign subcontractors in whole or as part of a project if needed.

All communications between Designer and Client shall be by email, Skype or an instant messaging service, except where agreed at the Designer’s discretion. Skype calls may be recorded for reference.

6. Payment Terms

Prices are subject to change without notice.

All quoted prices are exempt of VAT and manufacture costs except where explicitly stated in the quote that it is the manufacturing or printing cost.

The Client will make a 50 percent down payment prior to work commencing. The project can be scheduled once the down payment is received by the Designer. The downpayment is non-refundable. The remaining 50 percent is payable to the Designer upon completion of the project, and before original artwork is supplied to the client.

All invoices must be paid in full within 28 days of the invoice date, except where agreed at the Designer’s own discretion.

The Designer reserves the right to decline further work on a project if there are invoices outstanding with the Client.

The Designer reserves the right to retain final delivery of full-resolution work for the Client if payments are not received.

7. Liability and Warranty Disclaimer

The Designer endeavours to provide a project within given delivery time scales to the best of its ability. However, the Client agrees that the Designer is not liable for any claims, losses, costs incurred or compensation due to any failure to carry out services within a given delivery time scale.

The Client agrees that the Designer is not liable for any failure to carry out services for reasons beyond its control, including but not limited to acts of God, telecommunication problems, software failure, hardware failure, third party interference, Government, emergency on a major scale or any social disturbance of extreme nature such as industrial strike, riot, terrorism and war or any act or omission of any third party services.

The Designer is not liable for any consequences or financial losses such as, but not limited to, loss of business, profit, revenue, contract, data or potential savings, relating to services provided.

On handover of files from Designer to Client, the Client shall assume entire responsibility in ensuring that all files are functioning correctly before use.

Whilst every effort is made to make sure files are error free, the Designer cannot guarantee that the display or functionality of the design will be uninterrupted or error free. If, after handover of files, errors are found with the actual file then the Designer can correct these errors for the Client free of charge for a period of 3 months, after acceptance of the work. After the 3-month period, the Designer reserves the right to quote separately for any work involved in correcting an error.

Should the Client go into compulsory or involuntary liquidation or cannot pay its debts in the normal course of business, the Designer reserves the right to cancel forthwith any projects and invoice the Client for any work completed.

The Designer shall have no liability to the Client or any third parties for any damages, including but not limited to claims, losses, lost profits, lost savings, or other incidental, consequential, or special damages arising out of the operation of or inability to operate these files, even if the Designer has been advised of the possibility of such damages.

8. Indemnification

The Client agrees to use all Designer services and facilities at their own risk and agrees to defend, indemnify, save and hold the Designer harmless from any and all demands, liabilities, costs, losses and claims, including but not limited to legal fees against the Designer or its associates that may arise directly or indirectly from any service provided or agreed to be provided or any product or service sold by the Client or its third parties.

The Client agrees that this indemnification extends to all aspects of the project.

The Client also agrees to indemnify, hold harmless and defend, the Designer against any liabilities arising out of injury to property or person caused by any any product or service sold by the Client or any service provided or agreed to be provided or by third parties, including but not limited to infringement of proprietary rights, misinformation, infringement of copyright, delivery of defective services or products that are harmful to any company, person, business, or organisation.

9. Nondisclosure

The Designer and any third party associates agree that, unless directed by the Client, it will not at any time during or after the term of this agreement disclose any confidential information. The Client agrees that it will not convey any confidential information about the Designer to another party, unless directed by the Designer.

10. Privacy Policy

The Designer and any third party associates shall use information provided by the Client in relation to this agreement in accordance with the Data Protection Act 1998. This information will also be used to identify the Client in communications with them and to contact the Client from time to time to offer them services or products that may be of interest to or benefit the Client.

11. Interpretation

The Designer reserves the right to terminate a project with a Client at any time without prior notification if it finds the Client in breach of these Terms and Conditions. The Designer shall be the sole arbiter in deciding what constitutes a breach. No refunds will be given in such a situation.

Where one or more terms of this contract are held to be void or unenforceable for whatever reason, any other terms of the contract not so held will remain valid and enforceable at law.

Any and all matters pursuant to this agreement are governed by English Law and are under exclusive jurisdiction of the English Courts.

This agreement shall be governed by the laws of England and Wales which shall claim venue and jurisdiction for any legal motion or claim arising from this agreement. This agreement is void where prohibited by law.

By accepting a quotation or making a payment of invoice to use the services supplied, the Client acknowledges to have read, understand, and accept the Terms and Conditions of this Agreement, and agrees to be legally binding by these Terms and Conditions.

The Designer reserves the right to alter these Terms and Conditions at any time without prior notice. The latest Terms and Conditions can be found at the Designer’s website.

12. Statutory Rights

These Terms and Conditions do not affect your statutory rights as a consumer.

Website Design Terms & Conditions

1. Definitions

The following Terms and Conditions document is a legal agreement between Flashbang Studio Limited, hereafter “the Developer”, and “the Client” for the purposes of website design and or development. These Terms and Conditions set forth the provisions under which the Client may use the services supplied.

The Developer is an Internet web design provider offering the Client graphical design, HTML, CSS, Javascript and other related computer programming languages.

2. Acceptance of Work

Quotations are valid for 30 days from date of issue.

When the Client places an order to purchase a website or website updates from the Developer, the order represents an offer to the Developer to purchase the website or website updates. No contract for the supply of services exists between Client and Developer until the Developer sends an invoice to the Client for payment. The invoice equals acceptance by the Developer (or third party supplier) of the Client’s offer to purchase services from the Developer and this acceptance of work is a valid contract between Client and Developer regardless of whether the Client receives the invoice.

Any other services on the order that have not been included in the invoice do not form part of the contract. The Client agrees to check that the details of the invoice are correct and should print and keep a copy for their records.

The Developer is liable to withdraw from the contract at any time prior to acceptance.

Additional work requested by the Client that is not specified in the agreed quotation is subject to an additional quotation by the Developer on receipt of specification. If the work is needed as part of an existing project, then this may affect time scale and overall delivery time of the project.

The Client agrees that the standard development platform is an agreeable platform for development of the website and all acceptance testing will occur only on the standard development platform. The Client further agrees that any requests relating to hardware or software outside the standard development platform will be deemed additional work.

The Client agrees to provide any needed information and content required by the Developer in good time to enable the Developer to complete a design or website work as part of an agreed project.

3. Permission and Copyright

Copyright of the completed web designs, images, pages, code and source files created by the Developer for the project shall be with the Client upon final payment only by prior written agreement. Without agreement, ownership of designs and all code is with the Developer.

These terms of use grant a non-exclusive limited license so that the Client can use the design on one website on one domain name only. The Client is not permitted to use a design for more than one website without prior written agreement between the Client and the Developer.

The Client agrees that resale or distribution of the completed files is forbidden unless prior written agreement is made between the Client and the Developer.

The Client hereby agrees that all media and content made available to the Developer for use in the project are either owned by the Client or used with full permission of the original authors. The Client agrees to hold harmless, protect and defend the Developer from any claim or suit that may arise as a result of using the supplied media and content.

The Client agrees that the Developer may include development credits and links within any code the Developer designs, builds or amends. If the Developer designs a website for a Client, then the Client agrees that the Developer may include a development credit and link displayed on the Client’s website. If the Developer builds or amends a website for a Client, then the Client agrees that the Developer may include a development credit and link displayed on the Client’s web page, which may be within the code but not displayed on a web browser if requested by the Client.

The Client agrees that the Developer reserves the right to include any work done for the Client in a portfolio of work.

The Client agrees to abide by the terms of any third party software or media included within any work done for the Client. Examples of this include, but are not limited to, Googlemaps, Media under the Creative Commons license, RSS feeds, Open Source GPL Software etc.

4. Material

The Developer reserves the right to refuse to handle:

  • Any media that is unlawful or inappropriate.
  • Any media that contains a virus or hostile program.
  • Any media that constitutes harassment, racism, violence, obscenity, harmful intent or spamming.
  • Any media that constitutes a criminal offence, or infringes privacy or copyright.

5. Domain names and Hosting

The Developer can, at its own discretion, but is not obliged to, offer domain name registration and hosting via a third party service.

The Client agrees that registration of a domain name does not provide endorsement of the right to use the name. The Client is responsible for ensuring they have due title to the domain name. The Developer holds no liability and the Client hereby agrees to indemnify and hold harmless the Developer from any claim resulting from the Client’s registration of a domain name.

The domain name is registered in the Client’s own name, with the address and contact details of the Developer. The Client should be aware that a domain name is registered with a third party and as such the Client shall agree to fully abide by the terms and conditions set out by the third party for such services.

The Client agrees to take all legal responsibility for use of third party domain name and hosting services and supply truthful details to the third party services.

The Client agrees that information submitted for registration of domain names is then available to the general public via the Nominet Whois system. However, Clients who are using their website for non-trading purposes may ask the third party registrar for their contact information not to be included in the Nominet Whois system.

The Client is liable to pay the Developer for any domain name registrations and the initial set-up of the hosting if included as part of the website build.

Any support relating to the domain name, hosting and email services is between the Client and the third party service.

Any other domain name and hosting services or costs not included by the Developer, including but not limited to further domain name registration fees, domain name transfer charges, yearly domain name renewals, hosting charges, yearly hosting renewals, hosting upgrades, extra disk space, bandwidth and any other related or hidden charges, are to be paid by the Client to the third party services.

The Client agrees to pay the domain name and hosting fees as soon as required by the third party. Any modifications needed to the domain name or hosting services are to be made between the Client and third party service.

The Client agrees that if at any time their contact details, including email address, change, it is their responsibility to contact the third party and update their contact details. Failure to do so may mean that renewal invoices for the domain name and hosting services are not received by the Client.

Payment for domain name and hosting services is to be made immediately on receipt of an invoice from the third party service. Failure to comply with the payment terms may result in the Client’s domain name becoming available to another party and/or the website and email services becoming unavailable.

The Client agrees to pass on FTP details and any other access details relating to their domain name and hosting account that the Developer requires to upload the website if required as part of a project.

The Developer reserves the right without notice to cancel, reject or refuse work with domain names or hosting services without reason for such rejection or refusal.

The Client agrees to be liable for their use of the domain name, hosting and email services with the third party and hereby agrees to indemnify and hold harmless the Developer from any claim resulting from the Client’s publication of material and use of the domain name, hosting and email services.

The Client agrees to take full responsibility for all usage of the domain name, hosting and email services and to fully abide by the terms and conditions set out by the third party for such services.

6. Projects

The Client agrees that an HTML page built from a graphic design may not exactly match the original design because of the difference between the display in design software and the rendering of HTML code by Internet browser software. The Developer agrees to try to match the design as closely as is possible when building the code.

During a website project it is important that the Client communicates information to the Developer to achieve the required result.

The Client agrees they are permitted a maximum of 4 hours of alteration on projects of £3000, with an additional 1 hour of alteration available per whole £1500 of cost after that, unless quoted otherwise. All alterations are to be requested in writing by email by the Client. After the allocated time for alterations is used up, either in design or coding, the Developer reserves the right to advise the Client of such and send a separate quotation to the Client and to request payment for any further alterations. The Developer reserves the right to request payment be received for further alterations before continuing work. Upon completion of agreed design, the Client is asked to confirm in writing by email or postal mail that the design and the screen size is signed off as complete and agree that any further design alterations are chargeable.

If the Client requests design or content alterations to pages that have already been completed, new pages or different functionality other than that specified in the original quotation, the Developer reserves the right to quote separately for these alterations.

If optimised pages are included as part of the project, the Developer will optimise the Client’s web pages that already make up part of the project. Optimised pages is not creation of new pages. The optimisation of the web pages can include the meta tags, keywords, description, title, alt tags and text provided by the Client.

The Developer endeavours to create pages that are accessible to search engines. However, the Developer gives no guarantee that the site will become listed with search engines.

If an error or issue with the design or code arises during the project, which does not allow the design or code to match the original specification, then the Client agrees that the Developer can apply a nearest available alternative solution.

The Developer at all times applies reasonable skill and care in provision of services.

Once the project is completed, the Developer will upload the website to the Client’s live web address if included as part of a project.

After site completion, a Client or a third party of their choosing may wish to edit their website code themselves to make updates. However, the Client agrees that in so doing they assume full responsibility for any issues which occur as a result of changing the code themselves. If the Client or a third party of their choosing edits the website code and this results in functionality errors or the page displaying incorrectly, then the Developer reserves the right to quote for work to repair the website.

The Developer reserves the right to assign subcontractors in whole or as part of a project if needed.

The Developer will keep a copy of the site and design source files when a website project is being worked on. However, the Client agrees that it is their responsibility to have regular backups made by themselves or the third party hosting services in case of a software or hardware failure at the third party hosting servers.

All communications between Developer and Client shall be by email, Skype or an instant messaging service, except where agreed at the Developer’s discretion. Skype calls may be recorded for reference.

7. Accessibility & Web Standards

The Developer shall make every effort to ensure sites are designed to be viewed by the majority of visitors. Sites are designed to work with the standard development platform, which includes recent versions of the main browsers, Internet Explorer and Mozilla Firefox. The Client agrees that the Developer cannot guarantee correct functionality with all browser software across different operating systems.

The Client agrees that, following handover of files, any updated software versions of the browsers detailed in the standard development platform, including the browsers Internet Explorer and Mozilla Firefox, domain name set-up changes or hosting set-up changes thereafter may affect the functionality and display of their website. As such, the Developer reserves the right to quote for any work involved in changing the website design or website code for it to work with updated browser software, domain name or hosting changes.

The Client agrees that more advanced applications on a website page may require a newer browser version or plug-in.

8. Payment Terms

Prices are subject to change without notice.

All quoted prices are exempt of VAT.

All invoices must be paid in full within 28 days of the invoice date, except where agreed at the Developer’s own discretion.

The Developer reserves the right to decline further work on a project if there are invoices outstanding with the Client.

The Developer reserves the right to remove its work for the Client from the Internet if payments are not received.

9. Liability and Warranty Disclaimer

The Developer provides their website and the contents thereof on an ‘as is’ basis and makes no warranties with regard to the site and its contents, or fitness of services offered for a particular purpose. The Developer cannot guarantee the functionality or operations of their website or that it will be uninterrupted or error free, nor does it warrant that the contents are current, accurate or complete.

The Client agrees that the Developer is not liable for any bugs, performance issues or failure of their Wordpress software as Wordpress is open-source software distributed under the GPL (“GNU General Public License”) and is maintained and developed by a community of thousands of users and developers.

The Developer endeavours to provide a website within given delivery time scales to the best of its ability. However, the Client agrees that the Developer is not liable for any claims, losses, costs incurred or compensation due to any failure to carry out services within a given delivery time scale.

The Client agrees that the Developer is not liable for any failure to carry out services for reasons beyond its control, including but not limited to acts of God, telecommunication problems, software failure, hardware failure, third party interference, Government, emergency on a major scale or any social disturbance of extreme nature such as industrial strike, riot, terrorism and war or any act or omission of any third party services.

The Developer is not liable for any consequences or financial losses such as, but not limited to, loss of business, profit, revenue, contract, data or potential savings, relating to services provided.

On handover of files from Developer to Client, the Client shall assume entire responsibility in ensuring that all files are functioning correctly before use.

Whilst every effort is made to make sure files are error free, the Developer cannot guarantee that the display or functionality of the web design or the website will be uninterrupted or error free. If, after handover of files, errors are found in code the Developer has created and the standard development platform, domain name set-up and hosting set-up are the same as when work began, then the Developer can correct these errors for the Client free of charge for a period of 3 months, after acceptance of the work. After the 3-month period, the Developer reserves the right to quote separately for any work involved in correcting an error.

If, after handover of files, errors are found in code the Developer has created and the standard development platform, or the domain name set-up or hosting set-up have been changed, the Developer can correct errors and reserves the right to quote separately for any additional work needed as a result of changes to the browser software, domain name set-up or hosting set-up.

Should the Client go into compulsory or involuntary liquidation or cannot pay its debts in the normal course of business, the Developer reserves the right to cancel forthwith any projects and invoice the Client for any work completed.

The Developer shall have no liability to the Client or any third parties for any damages, including but not limited to claims, losses, lost profits, lost savings, or other incidental, consequential, or special damages arising out of the operation of or inability to operate these web pages or website, even if the Developer has been advised of the possibility of such damages.

There are sometimes laws and taxes that affect Internet e-commerce. The Client agrees that it is their responsibility to comply with such laws and will hold harmless, protect, and defend the Developer and its subcontractors from any claim, suit, penalty, tax, or tariff arising from the Client’s exercise of Internet e-commerce.

The Developer may from time to time recommend to the Client that updates are needed to their site, including but not limited to new legislation compliance, software compatibility and web standards. The Developer reserves the right to quote for any updates as separate work. The Client agrees that the Developer is not liable for any failure to inform or implement these updates to their site. The Client agrees that it shall defend, indemnify, save and hold the Developer harmless from any and all demands, liabilities, costs, losses and claims arising from omission to inform or implement these updates.

10. Indemnification

The Client agrees to use all Developer services and facilities at their own risk and agrees to defend, indemnify, save and hold the Developer harmless from any and all demands, liabilities, costs, losses and claims, including but not limited to legal fees against the Developer or its associates that may arise directly or indirectly from any service provided or agreed to be provided or any product or service sold by the Client or its third parties.

The Client agrees that this indemnification extends to all aspects of the project, including but not limited to website content and choice of domain name.

The Client also agrees to indemnify, hold harmless and defend, the Developer against any liabilities arising out of injury to property or person caused by any any product or service sold by the Client or any service provided or agreed to be provided or by third parties, including but not limited to infringement of proprietary rights, misinformation, infringement of copyright, delivery of defective services or products that are harmful to any company, person, business, or organisation.

11. Nondisclosure

The Developer and any third party associates agree that, unless directed by the Client, it will not at any time during or after the term of this agreement disclose any confidential information. The Client agrees that it will not convey any confidential information about the Developer to another party, unless directed by the Developer.

12. Privacy Policy

The Developer and any third party associates shall use information provided by the Client in relation to this agreement in accordance with the Data Protection Act 1998. This information will also be used to identify the Client in communications with them and to contact the Client from time to time to offer them services or products that may be of interest to or benefit the Client.

13. Interpretation

The Developer reserves the right to terminate a project with a Client at any time without prior notification if it finds the Client in breach of these Terms and Conditions. The Developer shall be the sole arbiter in deciding what constitutes a breach. No refunds will be given in such a situation.

Where one or more terms of this contract are held to be void or unenforceable for whatever reason, any other terms of the contract not so held will remain valid and enforceable at law.

Any and all matters pursuant to this agreement are governed by English Law and are under exclusive jurisdiction of the English Courts.

This agreement shall be governed by the laws of England and Wales which shall claim venue and jurisdiction for any legal motion or claim arising from this agreement. This agreement is void where prohibited by law.

By accepting a quotation or making a payment of invoice to use the services supplied, the Client acknowledges to have read, understand, and accept the Terms and Conditions of this Agreement, and agrees to be legally binding by these Terms and Conditions.

The Developer reserves the right to alter these Terms and Conditions at any time without prior notice. The latest Terms and Conditions can be found at the Developer’s website.

14. Statutory Rights

These Terms and Conditions do not affect your statutory rights as a consumer.

Video Production Terms & Conditions

1. Definitions

The following Terms and Conditions document is a legal agreement between Flashbang Studio Limited, hereafter “the Filmmaker”, and “the Client” for the purposes of videography, documentary interviewing and filmmaking. These Terms and Conditions set forth the provisions under which the Client may use the services supplied.

 

2. Acceptance of Work

Quotations are valid for 30 days from date of issue.

When the Client places an order to purchase services from the Filmmaker, the order represents an offer to the Filmmaker to purchase the services. No contract for the supply of services exists between Client and the Filmmaker until the Filmmaker sends an invoice to the Client for payment. The invoice equals acceptance by the Filmmaker (or third party supplier) of the Client’s offer to purchase services from the Filmmaker and this acceptance of work is a valid contract between Client and Filmmaker regardless of whether the Client receives the invoice.

Any other services on the order that have not been included in the invoice do not form part of the contract. The Client agrees to check that the details of the invoice are correct and should print and keep a copy for their records.

The Filmmaker is liable to withdraw from the contract at any time prior to acceptance.

Additional work requested by the Client that is not specified in the agreed quotation is subject to an additional quotation by the Filmmaker on receipt of specification. If the work is needed as part of an existing project, then this may affect time scale and overall delivery time of the project.

The Client agrees to provide any needed information and content required by the Filmmaker in good time to enable the Filmmaker to complete a task as part of an agreed project.

 

3. Variations (additional quotation applies)

The Filmmaker will provide the Client with one (1) ‘draft copy’ of an initial edited video file. The Client must notify The Filmmaker of all proposed changes within fourteen (14) days of receipt of the draft copy by the Customer.

Once the proposed changes have been made, The Filmmaker will provide the Client with a ‘final draft copy’ which is to be used solely for the purpose of verifying that the proposed changes have been correctly implemented. No new changes may be requested unless the Client purchases another variation.

The Client must notify The Filmmaker of any errors in the final draft copy within fourteen (14) days.

Once the fourteen (14) day review period for both the ‘draft copy’ and ‘final draft copy’ has elapsed, The Filmmaker may refuse to make any further changes.

The Client acknowledges that some changes may not be possible.

 

4. Permission and Copyright

Copyright of the completed material created by the Filmmaker for the project shall be with the Client upon final payment only by prior written agreement. Without agreement, ownership of work is with the Filmmaker.

The Client agrees that resale or distribution for purposes other than stated in the agreed quote and contract of the completed files is forbidden unless prior written agreement is made between the Client and the Filmmaker.

The Client hereby agrees that all media and content made available to the Filmmaker for use in the project are either owned by the Client or used with full permission of the original authors. The Client agrees to hold harmless, protect and defend the Filmmaker from any claim or suit that may arise as a result of using the supplied media and content.

The Client agrees that the Filmmaker may include development credits and links in any edit that the Filmmaker creates, or amends.

The Client agrees that the Filmmaker reserves the right to include any work done for the Client in a portfolio of work. The Filmmaker shall have the right to distribute all completed edits, and shall have the right to use approved final edits as well as footage filmed as part of the project for publication, exhibition, or other promotional purposes related to the project.

The Client agrees to abide by the terms of any third party software or media included within any work done for the Client. Examples of this include, but are not limited to, Googlemaps, Media under the Creative Commons license, RSS feeds, Open Source GPL Software etc.

 

5. Material

The Filmmaker reserves the right to refuse to handle:

     — Any media that is unlawful or inappropriate.

     — Any media that constitutes harassment, racism, violence, obscenity, harmful intent or spamming.

     — Any media that constitutes a criminal offence, or infringes privacy or copyright.

 

6. Projects

During a project it is important that the Client communicates information to the Filmmaker to achieve the required result.

After the allocated time for alterations is used up, the Filmmaker reserves the right to advise the Client of such and send a separate quotation to the Client and to request payment for any further alterations. The Filmmaker reserves the right to request payment be received for further alterations before continuing work. Upon completion of agreed edit, the Client is asked to confirm in writing by email or postal mail that the edit is signed off as complete and agree that any further alterations are chargeable.

If the Client requests alterations that have already been completed, the Filmmaker reserves the right to quote separately for these alterations.

If an error or issue with the edit arises during the project, which does not allow the edit to match the original specification, then the Client agrees that the Filmmaker can apply a nearest available alternative solution.

The Filmmaker at all times applies reasonable skill and care in provision of services.

After completion, a Client or a third party of their choosing may wish to edit their video themselves to make alterations. However, the Client agrees that in so doing they assume full responsibility for any issues which occur as a result of changing the final supplied edit themselves.

The Filmmaker reserves the right to assign subcontractors in whole or as part of a project if needed.

All communications between Filmmaker and Client shall be by email, Skype or an instant messaging service, except where agreed at the Filmmaker’s discretion. Skype calls may be recorded for reference.

 

7. Payment Terms

Prices are subject to change without notice.

All quoted prices are exempt of VAT and manufacture costs except where explicitly stated in the quote that it is the manufacturing or printing cost.

The Client will make a 50 percent down payment prior to work commencing. The project can be scheduled once the down payment is received by the Filmmaker. The downpayment is non-refundable. The remaining 50 percent is payable to the Filmmaker upon completion of the project, and before the work is supplied to the client.

All invoices must be paid in full within 28 days of the invoice date, except where agreed at the Filmmaker’s own discretion.

The Filmmaker reserves the right to decline further work on a project if there are invoices outstanding with the Client.

The Filmmaker reserves the right to retain final delivery of full-resolution work for the Client if payments are not received.

 

8. Liability and Warranty Disclaimer

The Filmmaker endeavours to provide a project within given delivery time scales to the best of its ability. However, the Client agrees that the Filmmaker is not liable for any claims, losses, costs incurred or compensation due to any failure to carry out services within a given delivery time scale.

The Client agrees that the Filmmaker is not liable for any failure to carry out services for reasons beyond its control, including but not limited to acts of God, telecommunication problems, software failure, hardware failure, third party interference, Government, emergency on a major scale or any social disturbance of extreme nature such as industrial strike, riot, terrorism and war or any act or omission of any third party services.

The Filmmaker is not liable for any consequences or financial losses such as, but not limited to, loss of business, profit, revenue, contract, data or potential savings, relating to services provided.

On handover of files from Filmmaker to Client, the Client shall assume entire responsibility in ensuring that all files are functioning correctly before use.

Whilst every effort is made to make sure files are error free, the Filmmaker cannot guarantee that the display or functionality of the video will be uninterrupted or error free. If, after handover of files, errors are found with the actual file then the Filmmaker can correct these errors for the Client free of charge for a period of 3 months, after acceptance of the work. After the 3-month period, the Filmmaker reserves the right to quote separately for any work involved in correcting an error.

Should the Client go into compulsory or involuntary liquidation or cannot pay its debts in the normal course of business, the Filmmaker reserves the right to cancel forthwith any projects and invoice the Client for any work completed.

The Filmmaker shall have no liability to the Client or any third parties for any damages, including but not limited to claims, losses, lost profits, lost savings, or other incidental, consequential, or special damages arising out of the operation of or inability to operate these files, even if the Filmmaker has been advised of the possibility of such damages.

The Client will be liable for any legal costs incurred by The Filmmaker in the recovery of unpaid invoices on an indemnity basis.

 

9. Indemnification

The Client agrees to use all Filmmaker services and facilities at their own risk and agrees to defend, indemnify, save and hold the Filmmaker harmless from any and all demands, liabilities, costs, losses and claims, including but not limited to legal fees against the Filmmaker or its associates that may arise directly or indirectly from any service provided or agreed to be provided or any product or service sold by the Client or its third parties.

The Client agrees that this indemnification extends to all aspects of the project.

The Client also agrees to indemnify, hold harmless and defend, the Filmmaker against any liabilities arising out of injury to property or person caused by any any product or service sold by the Client or any service provided or agreed to be provided or by third parties, including but not limited to infringement of proprietary rights, misinformation, infringement of copyright, delivery of defective services or products that are harmful to any company, person, business, or organisation.

The Client indemnifies and holds The Filmmaker harmless from any claims or legal actions related to the content of the Client video.

The Filmmaker will make every effort to arrive at locations on time but cannot be held responsible for lateness or non-attendance caused by circumstances outside our control such as traffic delays, severe weather conditions, unforeseen illness/incapacity, accident, technical, camera or equipment failure. In such circumstances we will contact you as soon as possible to discuss alternative arrangements.

 

10. Nondisclosure

The Filmmaker and any third party associates agree that, unless directed by the Client, it will not at any time during or after the term of this agreement disclose any confidential information. The Client agrees that it will not convey any confidential information about the Filmmaker to another party, unless directed by the Filmmaker.

 

11. Privacy Policy

The Filmmaker and any third party associates shall use information provided by the Client in relation to this agreement in accordance with the Data Protection Act 1998. This information will also be used to identify the Client in communications with them and to contact the Client from time to time to offer them services or products that may be of interest to or benefit the Client.

 

12. Interpretation

The Filmmaker reserves the right to terminate a project with a Client at any time without prior notification if it finds the Client in breach of these Terms and Conditions. The Filmmaker shall be the sole arbiter in deciding what constitutes a breach. No refunds will be given in such a situation.

Where one or more terms of this contract are held to be void or unenforceable for whatever reason, any other terms of the contract not so held will remain valid and enforceable at law.

Any and all matters pursuant to this agreement are governed by English Law and are under exclusive jurisdiction of the English Courts.

This agreement shall be governed by the laws of England and Wales which shall claim venue and jurisdiction for any legal motion or claim arising from this agreement. This agreement is void where prohibited by law.

By accepting a quotation or making a payment of invoice to use the services supplied, the Client acknowledges to have read, understand, and accept the Terms and Conditions of this Agreement, and agrees to be legally binding by these Terms and Conditions.

The Filmmaker reserves the right to alter these Terms and Conditions at any time without prior notice.

The latest Terms and Conditions can be found at the Filmmaker’s website.

 

13. Statutory Rights

These Terms and Conditions do not affect your statutory rights as a consumer.